Banking services and low-income households (Financial Inclusion Taskforce) A report examining attitudes and behaviours towards banking and financial management among low-income households, including those who are unbanked and those who had recently opened an account. It calls on the government to engage with banks, e-money service providers, bill payment organizations, retailers, and the Post Office to pursue new ways to tackle financial exclusion and to improve the opportunities for low-income households to make the most of their money.